{"id":75,"date":"2005-06-30T22:00:00","date_gmt":"2005-06-30T22:00:00","guid":{"rendered":"http:\/\/localhost:81\/wordpress\/news\/ugyfelszolgalati-folyamatelemzesek-az-otp-bank-rt-nel\/"},"modified":"2025-03-03T07:35:39","modified_gmt":"2025-03-03T07:35:39","slug":"ugyfelszolgalati-folyamatelemzesek-az-otp-bank-rt-nel","status":"publish","type":"post","link":"https:\/\/entel.hu\/hu\/ugyfelszolgalati-folyamatelemzesek-az-otp-bank-rt-nel\/","title":{"rendered":"\u00dcgyf\u00e9lszolg\u00e1lati folyamatelemz\u00e9sek az OTP Bank Rt.-n\u00e9l"},"content":{"rendered":"<p>\u00dcgyf\u00e9lszolg\u00e1lati folyamatok t\u00e1vk\u00f6zl\u00e9si \u00e9s informatikai szempont\u00fa elemz\u00e9s\u00e9t v\u00e9gezt\u00fck. A projekt c\u00e9lja \u00e9s feladata:<\/p>\n<p>Az \u00fcgyf\u00e9lt\u00e9rben dolgoz\u00f3 \u00fcgyint\u00e9z\u0151k helysz\u00edni \u00e9s telefonos munk\u00e1j\u00e1nak analiz\u00e1l\u00e1sa, a folyamatok megfelel\u0151 sz\u00e9tv\u00e1laszt\u00e1sa. Javaslat t\u00e9tel egy olyan rendszer bevezet\u00e9s\u00e9re, mely emeli mind a helysz\u00edni mind a telefonon h\u00edv\u00f3 \u00fcgyfelek el\u00e9gedetts\u00e9g\u00e9t, cs\u00f6kkenti a munkafolyamatokban a medd\u0151 id\u0151ket \u00e9s a p\u00e1rhuzamoss\u00e1gokat. <img decoding=\"async\" alt=\"\" border=\"0\" height=\"1\" src=\"http:\/\/www.entel.hu\/images\/null.gif\" width=\"1\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00dcgyf\u00e9lszolg\u00e1lati folyamatok t\u00e1vk\u00f6zl\u00e9si \u00e9s informatikai szempont\u00fa elemz\u00e9s\u00e9t v\u00e9gezt\u00fck. A projekt c\u00e9lja \u00e9s feladata:<\/p>\n<p>Az \u00fcgyf\u00e9lt\u00e9rben dolgoz\u00f3 \u00fcgyint\u00e9z\u0151k helysz\u00edni \u00e9s telefonos munk\u00e1j\u00e1nak analiz\u00e1l\u00e1sa, a folyamatok megfelel\u0151 sz\u00e9tv\u00e1laszt\u00e1sa. Javaslat t\u00e9tel egy olyan rendszer bevezet\u00e9s\u00e9re, mely emeli mind a helysz\u00edni mind a telefonon h\u00edv\u00f3 \u00fcgyfelek el\u00e9gedetts\u00e9g\u00e9t, cs\u00f6kkenti a munkafolyamatokban a medd\u0151 id\u0151ket \u00e9s a p\u00e1rhuzamoss\u00e1gokat. <img decoding=\"async\" alt=\"\" border=\"0\" height=\"1\" src=\"http:\/\/www.entel.hu\/images\/null.gif\" width=\"1\" \/><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56],"tags":[],"class_list":["post-75","post","type-post","status-publish","format-standard","hentry","category-referenciak"],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","portfolio-square":"","portfolio-portrait":"","portfolio-landscape":"","menu-featured-post":"","qode-carousel_slider":"","portfolio_slider":"","portfolio_masonry_regular":"","portfolio_masonry_wide":"","portfolio_masonry_tall":"","portfolio_masonry_large":"","portfolio_masonry_with_space":"","latest_post_boxes":"","qi_addons_for_elementor_image_size_square":"","qi_addons_for_elementor_image_size_landscape":"","qi_addons_for_elementor_image_size_portrait":"","qi_addons_for_elementor_image_size_huge-square":"","qi_blocks_image_size_square":"","qi_blocks_image_size_landscape":"","qi_blocks_image_size_portrait":"","qi_blocks_image_size_huge_square":""},"post_excerpt_stackable_v2":"<p>\u00dcgyf\u00e9lszolg\u00e1lati folyamatok t\u00e1vk\u00f6zl\u00e9si \u00e9s informatikai szempont\u00fa elemz\u00e9s\u00e9t v\u00e9gezt\u00fck. A projekt c\u00e9lja \u00e9s feladata:<\/p>\n<p>Az \u00fcgyf\u00e9lt\u00e9rben dolgoz\u00f3 \u00fcgyint\u00e9z\u0151k helysz\u00edni \u00e9s telefonos munk\u00e1j\u00e1nak analiz\u00e1l\u00e1sa, a folyamatok megfelel\u0151 sz\u00e9tv\u00e1laszt\u00e1sa. Javaslat t\u00e9tel egy olyan rendszer bevezet\u00e9s\u00e9re, mely emeli mind a helysz\u00edni mind a telefonon h\u00edv\u00f3 \u00fcgyfelek el\u00e9gedetts\u00e9g\u00e9t, cs\u00f6kkenti a munkafolyamatokban a medd\u0151 id\u0151ket \u00e9s a p\u00e1rhuzamoss\u00e1gokat. <img decoding=\"async\" alt=\"\" border=\"0\" height=\"1\" src=\"http:\/\/www.entel.hu\/images\/null.gif\" width=\"1\" \/><\/p>\n","category_list_v2":"<a href=\"https:\/\/entel.hu\/hu\/category\/referenciak\/\" rel=\"category tag\">Referenci\u00e1k<\/a>","author_info_v2":{"name":"administrator","url":"https:\/\/entel.hu\/hu\/author\/administrator\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/posts\/75","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/comments?post=75"}],"version-history":[{"count":1,"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/posts\/75\/revisions"}],"predecessor-version":[{"id":960,"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/posts\/75\/revisions\/960"}],"wp:attachment":[{"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/media?parent=75"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/categories?post=75"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entel.hu\/hu\/wp-json\/wp\/v2\/tags?post=75"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}